1. General

  • These Terms and Conditions apply to all purchases made through Sajid Cartcraft Online via phone, WhatsApp, or any other medium.

  • We reserve the right to update or modify these terms at any time without prior notice.


2. Products and Pricing

  • All products listed are subject to availability.

  • Prices are listed in Pakistani Rupees (PKR) and may be changed without prior notice.

  • Discounts, promotions, and offers are time-limited and subject to specific conditions.


3. Order Acceptance

  • Orders are confirmed once payment is received (for prepaid orders) or upon order confirmation (for COD orders).

  • We reserve the right to cancel any order due to product unavailability, pricing errors, or suspected fraud.


4. Payment Methods

  • We accept:

    • Cash on Delivery (COD)

    • Bank Transfer (on request)

  • Payment must be made in full at the time of delivery for COD orders.


5. Shipping and Delivery

  • Delivery timelines are estimates and not guaranteed.

  • We are not responsible for delivery delays caused by courier companies or unforeseen circumstances.

  • Shipping charges are non-refundable unless the error was on our part.


(For full details, refer to our Shipping Policy.)

6. Returns and Refunds

  • Products can be returned if defective, damaged, or incorrect (as per our Refund Policy).

  • Items must be returned unused, unopened, and in original packaging.

  • Refunds are subject to inspection and approval.


7. Use of Products

  • Products sold are intended for personal use only.

  • Sajid Cartcraft Online is not responsible for any misuse or adverse reactions resulting from product use.


8. Intellectual Property

  • All content on our platforms, including logos, product descriptions, and images, is the property of Sajid Cartcraft Online and cannot be copied or used without permission.


9. Privacy Policy

  • Your personal information is protected according to our Privacy Policy.

  • We do not share customer data with third parties without consent, except as needed for order fulfillment.


10. Governing Law

  • These Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan.

  • Any disputes shall be resolved through mutual discussion or in courts located in Pakistan.


11. Contact Information

If you have any questions about these Terms and Conditions, you can contact us at:

Sajid Cartcraft Online
 📍 Shop No. 3, 4, New Plaza, Near Rehman Cotton Mill, Takhtbhai
 📞 Phone: 0344-4400165
📧 Email: Ecommartpro.pvtltd@gmail.com